Employee engagement is a buzzing topic right now --- and something many companies are making a priority to improve, especially after it was reported that only 33% of employees feel that they're engaged at work.
What makes employee experience so important?
First, well-engaged employees are directly linked to high productivity in their companies, stronger company cultures, and fewer people leaving their positions for something new. More and more businesses are trying to shift their focus from filling in their empty seats to making sure those spots are filled with happy workers. While businesses are built to focus on their products and services, executives are beginning to realize that the people who are behind those products and services are just as important.
Figuring out how to create a great employee experience has left some scratching their heads. There are so many programs that are designed to boost employee engagement, but it's difficult to know which to use. Thankfully, there are some initial steps that can be taken right away, without spending too much time or money.
5 Tips on How to Create a Great Employee Experience
- Less Talking, More Listening
Employees who are struggling with feeling engaged at work sometimes feel like they're just a cog in the machine, or that they don't really matter. You can change that by taking the time to get to know the people who work for you. Building relationships strengthens the communication you have with your staff, and can make a big difference in their opinion of management and your company overall.
You hired your employees because you felt they were going to do the best job possible in their positions. They're working hard each day to accomplish goals, so show them a little appreciation. This can be anything from a simple "thank you" --- which is often overlooked but highly sought after --- to making an announcement praising a job well done. If your employees don't feel like the work they're doing is valued, they won't feel any motivation to work harder and get things done.
- Hire Smart
Take a long look at your company culture and the goals you have for your business. What kind of team dynamic do you have? Is teamwork important for your staff to be successful? Keep those answers in mind during the hiring process to help you find the best prospects for your company. Employees who don't hold the same values are not going to be a good fit with your business, and they're definitely not going to feel engaged. However, finding the people who are the right fit for your team are going to become strong contributors and enjoy where they work because they feel like they fit in.
- Walk Before Your Run
Once you've found your awesome new hires, or you promote someone that's been doing very well, don't throw them into the deep end and expect that they'll know how to swim. Take the time to sit down and train your staff so they can be more proficient in their positions and confident in their actions. Your employees will appreciate that you're sitting down and sacrificing your time to make sure they're in a position to succeed. Doing this is a win-win for everyone --- you're building relationships and ensuring you're doing everything possible to have great employees, and they're gaining trust in you and trust that they can execute their job well.
- It All Starts With You
All of these tactics will help improve and create a great employee experience, but in order to get them off the ground, you have to make the effort to take the first step. It's important for executives to exhibit the behaviors they're promoting so that people will be encouraged to follow their lead. Doing this also shows employees that this is for real, and they'll find more respect for higher-ups knowing that someone is making an effort to create change.
The best part about figuring out how to create a great employee experience is that all of these changes can be made for free. All it takes is making change a priority and then dedicating yourself to setting these ideas in place. Once you get started with these, conquering a larger employee engagement program can be a lot simpler and more cost-effective.
Want to learn more about how you can help your employees be happier and more productive? We're here to talk.